Delivery Policy

Last updated: 9/21/2026

1. Digital-Only Platform

Loot Prime is a purely digital e-commerce platform. We sell digital assets such as game keys, software licenses, gift cards, and SMM (Social Media Marketing) services. No physical goods will ever be shipped to your address.

2. Delivery Method

Upon successful payment, your digital products are delivered electronically via two main channels:

• Email Delivery: A confirmation email containing your digital key or service receipt will be sent immediately to the email address provided during checkout.
• User Dashboard: If you are a registered user, you can access your purchased keys and track service status anytime by navigating to the "My Orders" section in your account dashboard.

3. Delivery Timeframes

Digital Keys & Gift Cards

In most cases, the delivery of digital keys is instantaneous upon payment confirmation. You should receive your key within minutes.

SMM Services

Delivery for Social Media Marketing services depends on the specific package purchased. Estimated start times and delivery speeds are clearly stated on each product page. Once the order is placed, our system automatically routes it to the relevant provider.

4. Cryptocurrency Payments & Network Confirmations

If you choose to pay using cryptocurrencies via our secure payment gateway (Cryptomus), please be aware that the transaction requires blockchain network confirmations before it is marked as "Paid".

The digital asset or service will not be released until the required number of network confirmations is met. Depending on the blockchain network traffic and the coin used, this process usually takes anywhere from a few seconds to 30 minutes.

5. Unreceived Orders

If your payment has been confirmed and deducted from your account, but you have not received your digital goods within 1 hour, please check your Spam/Junk email folder. If it is still missing, please contact us immediately at contact@lootprime.store with your transaction hash or Order ID.